The Institute for Marketing Management (IMM) of the Zurich University of Applied Sciences ZHAW pursues a value network approach. The institute’s performance derives from a motivated and interdisciplinary group of highly qualified expert researchers and lecturers that are driven to create value for students, industry partners, the research community, and society - identifying practical and entrepreneurial challenges and connecting these challenges to research- and teaching approaches. In 2014 the IMM Service Lab was founded as an innovation and collaboration platform to close the gap between science and business. In projects for more than 100 companies, the Service Lab served as a collaboration and co-creation space to bring science to business and open access for enterprises to applied scientific research. With the move to more suitable facilities in 2021/2022, the Service Lab has been developed further into Service Lab X and has been extended by six other labs (Product Management Lab, Content Lab, e-Commerce Lab, Behavioral Insights Lab, Martech Lab, and Sustainability Lab). These Labs embrace the most innovative and fastest developing topics in marketing. The IMM Labs are not purely a physical space but hybrid platforms that encompass the virtual world. This hybrid approach enables IMM Labs to increase its impact and cooperate internationally with universities, companies, researchers, or professional service firms. The IMM labs enable employees, students, scientists, companies, and start-ups to develop entrepreneurial competencies and become leaders in their areas of activity.