Finalist

Community Engagement Initiative of the Year Award

Community Engagement in New Zealand: From Disaster Response to Business as Usual

Finalist of the Community Engagement Initiative of the Year Award

University of Canterbury - New Zealand

"Rising from the rubble – from disaster to business as usual"


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Summary

The devastating 2011 earthquake in Christchurch, New Zealand caused 185 deaths, destroyed 80% of the downtown, and rendered over 11,000 homes uninhabitable. Rising from the rubble was a student-led organization, the Student Volunteer Army (SVA), at the University of Canterbury (UC). For several weeks, 10,000 SVA members cleared rubble and delivered needed supplies. Their presence also provided a much-needed psychological boost for people who felt under siege from mother nature.

Sensing that this was a teachable moment, a PhD student and I pitched the idea of an SVA-related course to UC’s leadership. It was quickly endorsed and we set about designing and launching CHCH101: Rebuilding Christchurch as an atypical service-learning course soon after the quake. SVA students were invited to enroll for free and their volunteering was “credited” as them having already completed the service half of the course. The other half consisted of readings, group discussions, and reflections about their volunteering.

Twelve years and over 1,000 students later, CHCH101 has evolved into a more traditional service-learning course where 30 hours of volunteering per student takes place within it. Those 30,000 hours have contributed significantly to non-profits all over the city. Just as importantly, this course that was designed as a post-disaster response has led to a more business-as-usual approach with it being the foundation for a new Bachelor of Youth and Community Leadership degree. The ethos and spirit of this degree comes from CHCH101 with students having multiple opportunities to engage with communities in collaboratively finding solutions.

Key People


Associate Professor Billy Osteen
Director of the Community Engagement Hub
University of Canterbury



Dr Rod Carr
Former Vice Chancellor
University of Canterbury



Professor Gail Gillon
Former Pro Vice Chancellor
University of Canterbury



Dr Lane Perry
Assistant Professor
Western Carolina University



Professor Missy Morton
Former Head of School
University of Canterbury



Tina Menzies
School Administrator
University of Canterbury



Associate Professor Annelies Kamp
Former Head of School
University of Canterbury



Professor Letitia Fickel
Former Pro Vice Chancellor
University of Canterbury



Dr Christoph Teschers
Co-Coordinator for the Bachelor of Youth and Community Leadership
University of Canterbury


Acknowledgements

The launch, success, and evolution of the CHCH101 course and the Bachelor of Youth and Community Leadership would not have been possible without the full support of Dr Rod Carr, Vice Chancellor of the University of Canterbury, and Professor Gail Gillon, Pro Vice Chancellor of the College of Education, Health and Human Development. From my initial presentation of the idea immediately following the 2011 earthquake through to the approval of the Academic Board, they were absolutely key to making all of this happen.

Images

Native tree planting, Mt Pleasant, New Zealand

Mural for the Youth Hub, Christchurch, New Zealand

Volunteering at Hoon Hay Food Bank, Christchurch, New Zealand

Volunteering at Richmond Community Garden, Christchurch, New Zealand

Volunteering for the Avon Ōtākaro River Network

Hornby School Skate Park Design Workshop with students, Christchurch, New Zealand

Positive Affirmation Barbecue for University of Canterbury students in conjunction with the New Zealand Police

Leadership Day for Year 7 and 8 students at St. Teresa's School, Christchurch, New Zealand

Vegetable garden to provide free food at the Māori Student Study Centre, University of Canterbury, Christchurch, New Zealand

Planting at the Climate Action Campus, Christchurch, New Zealand

IMPACT STORY

Impacting lifes

In November of 2013, a deadly tornado tore through the U.S. town of Washington, Illinois and turned people’s lives upside down. Fortunately for them, help was on the way because of Jessica Weston’s quick actions and some inspiration that she gleaned months earlier and half a world away. Jessica, whose hometown is Washington, was a student at the University of Illinois and spent the first half of 2013 as a student at the University of Canterbury (UC). While there, she took CHCH101: Rebuilding Christchurch, which provided her with opportunities to volunteer with earthquake related non-profits around the city. Crucially, for the people of Washington, she also learned about how UC students had created the Student Volunteer Army (SVA) immediately following the 2011 quake. At the conclusion of CHCH101, Jessica talked about creating an SVA in Illinois.

She had her “SVA moment” after the tornado by contacting friends and networks at the University of Illinois to launch her “fill the truck” campaign to get donations of necessary goods. She was wildly successful and collected enough items to fill two truckloads. She connects her actions to CHCH101 with: “CHCH101 gave me the urgency and empowerment to do something to help my hometown when disaster struck. I walked away from CHCH101 a better person for many reasons. I fully understood the power young adults could have in their communities and in disaster relief efforts. I understood how to take my talents and passions and contribute them to a greater cause.”

LEARNINGS

Lessons learned

When you get the ball, run like hell. As a very small high school student growing up in Tennessee, I had the unrealistic expectation of playing American football. Thus, even though I was on the team, I rarely played until one game where I ended up fielding a kickoff. The smart thing to do would have been to fall on ball and end the play. However, I picked it up, ran with it, and made a great play. My creation of CHCH101 after the earthquakes is an excellent example of picking up the ball and running with it while the conventional move would have been to stick with the status quo.

Sometimes the river speaks for itself. As we went over the last rapid of the day, I saw that my guiding was off and we were going to wipe out. The raft flipped over and all of my clients were floating in the river but, fortunately, were safely headed to a calm area nearby. While I headed over to them, I was thinking of focusing on the negative by talking about the mistake I had made. However, when I got to them, they were ecstatic, laughing, and describing how they had “survived” the experience. It wasn’t a failure to them at all, it was an adventure. In my work as an experiential educator and leader, as with my design of CHCH101, sometimes it’s best to create the space to let people’s experiences speak for themselves.

FUTURE PLANS

What's coming?

My 32-year career in education as a high school teacher, middle school creator and principal, white water raft guide, researcher, and university educator has a consistent theme of measuring and enhancing learning experiences. As such, my classroom and lab includes campuses, jungles, mountains, oceans, and rivers. However, I began to consider the inequity of educational experiences that take place in contexts that are not very accessible. So, I created “virtual field trips” where I could take viewers with me to locations that they otherwise wouldn’t be able to visit. With COVID-19, this took on more urgency with me not able to take students out into the field so, for 2021, my virtual field trips took the place of going out. And, while they were not a perfect substitute in my view, they did get us out of the classroom if only through a computer screen. As a researcher, I wanted to know how close the virtual field trips were to actually going to places in-person?

Firstly, for CHCH101, we offer it in-person and via distance with students who will always do the virtual field trips. So, I am surveying both groups around community engagement indicators to see how they compare. Secondly, I am working with a colleague and a ziplining company to measure the difference between doing it in-person versus watching a virtual version that we have created. With both research projects, I am trying to find how to make impactful learning experiences that are more accessible.


KEY STATISTICS

1,025

Students enrolled in CHCH101, 2011-2023

30,000

Number of volunteering hours of CHCH101 students, 2011-2023

32

Number of high profile international visitors and engagements because of CHCH101: U,S, Congressman John Lewis, Prince Harry, Dr Jane Goodall, Dr Maya Soetoro-Ng (Obama Foundation), 28 Marjory Stoneman Douglas student leaders (after the 2018 shooting)

35

Community organisations where CHCH101 students have volunteered

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